Our Privacy Policy

PRIVACY POLICY

Last updated:

October 18, 2024

At RadialBlue Pty Ltd ("RadialBlue", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website radialblue.com.au

or engage with our services. Please read this policy carefully to understand our practices regarding your personal information.

1. INFORMATION WE COLLECT

We may collect and process personal information about you in the following ways:

Personal Information You Provide
When you interact with our website or services, you may provide us with personal information such as:
Name
Email address
Phone number
Address
Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns, including:
IP address
Browser type
Operating system
Referring URLs
Device identifiers
Information collected through cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

To provide and manage our services
To communicate with you, respond to your inquiries, and provide customer support
To personalize and improve your experience with our services
To manage and process transactions and payments
To comply with legal obligations, such as tax and accounting requirements
To protect our website, services, and business from unauthorized access or activities
For marketing purposes, including sending newsletters or promotional materials with your consent

3. DISCLOSURE OF YOUR INFORMATION

We may share your information with:

Service Providers: We may share your information with third-party service providers to assist in providing our services, such as web hosting, payment processing, and marketing.

Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or court order.

Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our website, including to:

Remember your preferences and settings
Analyze site traffic and usage patterns
Deliver targeted advertising

You can control the use of cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.

5. HOW WE PROTECT YOUR INFORMATION

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, please note that no system can guarantee 100% security, and you provide your information at your own risk.

6. RETENTION OF YOUR INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will either delete it or anonymize it.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

The right to access and receive a copy of your data

The right to correct inaccuracies in your data

The right to request deletion of your data

The right to object to or restrict certain data processing activities

The right to withdraw consent, if applicable

To exercise your rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

8. INTERNATIONAL DATA TRANSFERS

If you are located outside Australia, please note that we may transfer your personal information to our servers or service providers in other countries, including Australia. By using our services, you consent to the transfer of your information to countries outside of your own.

9. CHILDREN’S PRIVACY

Our services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

10. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RadialBlue Pty Ltd